Terms of service

Terms of Service

Last updated: April 17, 2026

By accessing KAYLLA's website or purchasing from us, you agree to comply with the following Terms of Service. If you do not agree, please do not use our site.

1. Acceptance of Terms

Access to and use of this site is conditioned on your acceptance of these Terms. You must be at least 18 years old to place an order.

2. Products and Availability

We make every effort to display accurate product information. However, we reserve the right to correct errors and to cancel orders that are placed based on inaccurate pricing or descriptions.

3. Orders and Pricing

KAYLLA reserves the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

4. Payment

Payments are securely processed via Shopify Payments in accordance with PCI DSS requirements. We never have direct access to your full payment card information.

5. Shipping and Delivery

Estimated delivery times are not guaranteed and may be affected by carrier delays, weather, or customs processing. KAYLLA is not liable for delays outside our control. Please refer to our Shipping Policy for full details.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy, which forms an integral part of these Terms of Service.

7. Intellectual Property

The content, branding, and materials on this site are owned by or licensed to KAYLLA and may not be copied, distributed, or used without our express written consent.

8. Limitation of Liability

To the maximum extent permitted by applicable law, KAYLLA shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

9. Disclaimer of Warranties

We disclaim all warranties, express or implied, to the fullest extent permitted by law. Your use of our website is entirely at your own risk.

10. Governing Law

These Terms of Service shall be interpreted under the laws applicable in our operating jurisdiction. You agree to submit to the exclusive jurisdiction of the competent courts in that region for any disputes.

11. Modifications to Terms

We reserve the right to update or revise these Terms at any time. Changes are effective immediately upon posting. Your continued use of our website following any changes constitutes acceptance of the new Terms.